Fuel your customer data with in-store analytics

When you understand your customers, you don’t have to make business decisions blind. Anonymous in-store analytics is your trump card when you want to ace customer insights: you’ll know exactly how customers move through your store, how product placement affects buyers’ decisions and when customers get annoyed with overcrowding.

Optimize your space with data

In-store analytics is your secret weapon when you want to boost your business by optimizing your space. This way you’ll enhance sales and push your customer service to the top-tier. Clever analytics reveals how your space actually works, and you’ll get monthly reports to support your decision making. All the gathered data is anonymous. Firstview analytics gives you a monthly, easy-to-understand report which among others includes visitor count, fluctuations by time and day, how visitors navigate the space, key entry points and where visitors stop.

Enhance customer experience with analytics

Optimize your space:

  • measure location attractiveness and functionality
  • gather data about visitor count
  • map out congestion peaks
  • find the real visitor paths

Target campaigns and measure marketing:

  • enhance targeted communication
  • measure campaign efficiency
  • research the brand and product attractiveness: is the product placement good? What brands are interesting to visitors?

Pin-point your resourcing and invest in customer service quality:

  • find out the average wait times
  • increase sales people abundance during peak hours

This is what you can measure

Who is your customer?

  • Visitor count
  • Sex
  • Age

How do people move in-store?

  • Heat maps
  • Pathways
  • Travel directions
  • Threshold crossings

How much time do people spend?

  • Time in location
  • Distance travelled

What content actually works?

  • Stopping viewers
  • Viewing time
  • View counts

What do you need to do?

Nothing more than to decide, really. The Firstview team tailors in-store analytics for you. You’ll get pre-crunched data to support space optimization and sales.

We'll map out the space

Our technician pops in for a visit and maps out your space.

Installation

We’ll install and configure all the necessary sensors.

That's it – we're done!

Just lean back and wait for the monthly reports.

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Drop us a line

We’ve helped dozens of B2B brands convert more and drive sales. Let us help you improve your business.

Marcus Eklund

Tani Silanterä

Marcus Eklund

Tani Silanterä

FirstView Digital Signage

FIRSTVIEW TURKU
Artturinkatu 2 E, 20200 Turku

FIRSTVIEW HELSINKI
Hämeentie 135 A, 00560 Helsinki

TECH SUPPORT & CUSTOMER SERVICE

WEEKDAYS 8 AM TO 4 PM
+358 50 380 7983
tuki@firstview.fi

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